Technical FAQ

Technical Details About Stack and Process

Concrete answers about frameworks, performance and hosting

Answers from your Web Design Agency Hamburg and SEO Agency Hamburg.

Frequently Asked Questions

Answers to common questions

Development time depends on scope. A simple website usually takes 2 to 3 weeks, more complex projects with custom features 4 to 8 weeks. We work in iterations, so you see first drafts early on.

In a free consultation, we clarify goals, content and functionality. You then receive an individual fixed quote. We list recurring costs and optional services separately.

The right technology depends on functionality and editorial workflows. With custom code we can adapt the site to specific needs, while WordPress can make sense if you rely on existing plugins or want a CMS you already know. Both approaches need technical maintenance and security updates.

Yes. We build in easy-to-use content management for your content and handle technical changes for you.

Technical SEO is part of the build: page titles, descriptions, internal links, structured data and a sitemap. We also check indexability and loading behaviour. We cannot guarantee rankings or individual test results under all conditions.

Yes. 30 days of support are included after launch. After that, we can agree ongoing care with updates, backups and change requests. We discuss scope and terms in the initial call.

Pricing & Payment

How much does a website cost?

In a free consultation, we clarify goals, content and functionality. You then receive an individual fixed quote. We list recurring costs and optional services separately.

What payment options do you offer?

Unless agreed otherwise, you pay by invoice in three instalments: 50% at project start, 30% at the halfway point and 20% before handover. Invoices are due within 14 days. Consumers who sign a distance contract have a statutory right of withdrawal. If you expressly ask us to start before the withdrawal period ends and then withdraw, you owe compensation for the work done up to that point (Section 357a(2) BGB). The right of withdrawal ends once we have fully performed the service, provided you confirmed beforehand that you lose it on full performance (Section 356(5) BGB).

Are there any hidden costs?

No. Our quotes include everything we discussed. We talk through any additional features or changes with you first and only build them once you approve.

Do you offer a satisfaction guarantee?

The proposal specifies the number and scope of revision rounds. After launch, you get 30 days of support for bug fixes. We agree on additional features and later changes separately.

Do you offer discounts for startups or non-profits?

We don't offer flat discounts. You receive an individual fixed price after the initial call. If your budget is tight, we plan together what to build first.

Our Services

How long does a project take?

A simple website usually takes 2 to 3 weeks, larger projects with custom features 4 to 8 weeks. We set out the timeline in the quote.

What is your development process?

We follow an agile process: Discovery → Design → Development → Testing → Launch → Support. You're involved at every step and get regular updates.

Can I request changes during development?

Yes. We want your feedback throughout the project. Minor changes are included, while major additions to the scope can affect timeline and budget.

What do you need from me to start?

We need your content (text, images, logo), brand guidelines if available, and examples of sites you like. We can also help create content.

Do you provide content creation?

Yes. We write the copy for your website and create graphics. You usually supply the photos, or we work out in the initial call where they will come from.

Technical Questions

What technologies do you use?

We choose technology to suit your project, such as Astro for content sites or Next.js and React for applications. We write the code in TypeScript to keep it maintainable and document the versions used at handover.

Will my site work on mobile devices?

Yes. We build every site responsive and optimize it for phones, tablets and desktops.

How fast will my website be?

We optimize images, fonts and JavaScript and check loading performance with Lighthouse and Core Web Vitals. Results also depend on content, device and connection. We document test conditions and agreed targets for each project.

Is SEO included?

Can I update content myself?

Yes. We build in content management so you can update text and images without technical knowledge.

How secure will my website be?

We set up SSL certificates and security headers, apply updates regularly and follow OWASP best practices.

Support & Maintenance

What happens after my site launches?

For the first 30 days after launch we fix bugs at no extra cost. After that, you can agree ongoing care with us or request support when you need it.

Do you offer ongoing maintenance?

Yes. We agree ongoing care with updates, backups and content changes separately. Scope and price depend on your website.

How quickly do you respond to support requests?

We usually reply within 24 hours on business days. If something is urgent, please call us directly.

Do you provide training?

Yes. We train you to use and update your website and give you video tutorials and documentation.

Can you help with my existing website?

Yes. For existing websites we offer redesigns, performance optimization, bug fixes and migrations.

What rights do I have to the finished website?

Once you have paid in full, you get a permanent right to run your website, with no ongoing licence fee. Under German law the copyright stays with us. The source code and open design files are not part of the standard scope; if you need them, we agree the handover in the offer. Section 10 of our terms sets out the details. If you like, we move the website to your hosting.

Still have technical questions?

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Or email us at ed.tirones@tkatnok